Bilingual Loan Sales Specialist - Orlando Hunters Creek

As a Bilingual Loan Sales Specialist at the Orlando Hunters Creek location, you will be responsible for driving loan sales by engaging with customers to understand their financial needs and offering appropriate lending solutions. Your primary duties include: Customer Engagement: Proactively reach out to potential and existing customers via phone, email, and in-person interactions to present loan products and services. Listen attentively to customer needs and provide tailored financing options that align with their goals. Sales Execution: Meet or exceed individual and team sales targets by effectively promoting loan products, including personal loans, debt consolidation, and other credit solutions. Utilize consultative selling techniques to convert leads into closed loans. Application Processing: Guide customers through the loan application process, ensuring accurate and complete documentation. Verify customer information, assess creditworthiness, and submit applications for approval in compliance with company policies and regulatory requirements. Relationship Building: Develop and maintain strong customer relationships to foster repeat business and referrals. Provide exceptional service throughout the loan lifecycle, from initial inquiry to funding and beyond. Compliance and Documentation: Adhere to all federal, state, and company regulations regarding lending practices. Maintain accurate records of customer interactions, loan applications, and sales activities in the company’s CRM system. Team Collaboration: Work closely with branch team members to support overall branch goals and contribute to a positive, high-performance work environment. Participate in training sessions and team meetings to enhance product knowledge and sales skills. Market Awareness: Stay informed about local market trends, competitor offerings, and company product updates to effectively position loan products and identify new sales opportunities.

To succeed in this role, you must have: - **Bilingual Proficiency**: Fluency in both English and Spanish (verbal and written) to effectively communicate with a diverse customer base. - **Sales Experience**: Minimum of 1-2 years of experience in a sales or customer service role, preferably in financial services, retail, or a commission-based environment. - **Communication Skills**: Strong interpersonal and active listening skills to build rapport and understand customer needs. - **Goal Orientation**: Demonstrated ability to meet or exceed sales targets and work in a competitive, results-driven atmosphere. - **Technical Skills**: Proficiency with computer systems, including Microsoft Office (Word, Excel, Outlook) and ability to learn CRM and loan processing software. - **Education**: High school diploma or equivalent required; associate’s or bachelor’s degree in business, finance, or a related field preferred. - **Licensing**: Must be willing to obtain and maintain state-specific lending licenses as required (e.g., NMLS registration). - **Other**: Valid driver’s license and reliable transportation may be required for local travel or customer visits. Ability to work flexible hours, including some evenings and weekends, as needed.

OneMain Financial is a consumer finance company that provides personal loans and financing solutions for various life expenses.