Consumer Lending Advisor
地点Orange County · United States
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免费评估岗位摘要
As a Consumer Lending Advisor, you will guide customers through the loan process, assess financial needs, and recommend lending solutions while meeting sales targets in a competitive environment.
岗位职责
As a Consumer Lending Advisor, you will be responsible for guiding customers through the loan application process, assessing their financial needs, and recommending appropriate lending solutions. Your primary duties include:
Customer Engagement: Listen to customers' financial needs and provide personalized advice on loan products, ensuring a friendly and efficient experience.
Sales and Origination: Actively promote and sell loan products, meeting or exceeding individual and team sales targets in a competitive environment.
Application Processing: Collect and verify customer information, process loan applications, and ensure all documentation is accurate and complete.
Credit Assessment: Evaluate creditworthiness using established criteria, and make recommendations for loan approvals or denials based on risk analysis.
Compliance and Documentation: Ensure all transactions comply with company policies, regulatory requirements, and legal standards. Maintain accurate records of customer interactions and loan files.
Customer Support: Address customer inquiries, resolve issues, and provide ongoing support throughout the loan lifecycle, from application to closing.
Team Collaboration: Work closely with team members to share best practices, support collective goals, and contribute to a positive and dynamic work environment.
Professional Development: Participate in training programs to enhance product knowledge, sales skills, and career advancement opportunities.
申请条件
To succeed in this role, you should possess the following qualifications and experience:
- **Education**: High school diploma or equivalent required; associate's or bachelor's degree in finance, business, or related field preferred.
- **Experience**: Minimum of 1-2 years of experience in sales, customer service, or financial services, preferably in a lending or banking environment.
- **Skills**: Strong interpersonal and communication skills, with the ability to build rapport and trust with customers. Excellent listening and problem-solving abilities. Proficiency in basic computer applications and data entry.
- **Knowledge**: Understanding of consumer lending products, credit evaluation processes, and regulatory compliance. Familiarity with loan origination systems is a plus.
- **Attributes**: Self-motivated, goal-oriented, and able to thrive in a competitive atmosphere. Demonstrated ability to work independently and as part of a team. High attention to detail and accuracy.
- **Licenses**: Must be able to obtain and maintain any required state licenses for consumer lending, if applicable.
雇主简介
OneMain Financial is a consumer finance company that provides personal loans and financing solutions for various life expenses.
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