Hosts/Hostesses will be responsible for following all F&B standard operating procedures, following all F&B sequence of service standards to include meeting and greeting all Members and guests at the front of restaurant, escorting Members and guests to table, scheduling dining reservations and utilizing computer reservation system, answering phone calls and responding to inquiries, ensuring tables are cleared quietly and efficiently, occasionally assisting other restaurant staff by serving food and beverages, taking drink orders, and bussing tables, and cleaning Hostess station and menus.
Hosts/Hostesses are frequently required to lift up to 40 pounds.
Specifically, Hosts/Hostesses may be required to move or lift small pieces of furniture (e.g., podiums, chairs, tables or host stands), promotional displays, and restock printed materials i.e. (menus) or supplies stored in bulk.
Hosts/Hostesses may also assist with lifting and repositioning indoor and outdoor tables, chairs, patio heaters or umbrellas, moving stanchions, signage, or portable podiums for large events, and restocking cases of menus, printed collateral, or hand-held tablets used for reservations.
Hosts typically lift manually, although carts or bins may be used to transport bulkier items like menu boxes or event materials.
Schedule: 40 hours per week, with additional hours available during peak times, including OT.
Work schedule can vary and can include morning, evening, weekend, and holiday hours.
Work may be performed on any day of the week from Monday through Sunday.
Work hours will vary by location, which can be early morning, morning, afternoon, evening or late evening.
Example shifts: 11:00am – 7:00pm, 2:00pm – 10:00pm, or 4:00pm – 12:00am.
Shift hours may vary.
See job description for additional information.