Client Onboarding Project Manager

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day.

We are seeking a highly organized and detail-oriented Client Onboarding Project Manager to own the coordination and execution of client implementations from sales handoff through successful onboarding. This role ensures that all cross-functional activities required for a successful client onboarding are completed on time, in the correct sequence, and with a high level of accuracy. You will be the central point of coordination across internal teams and stakeholders, driving accountability, visibility, and execution discipline across multiple concurrent client onboardings.

As the central onboarding and implementation leader, you will directly influence the speed, quality, and consistency of our client onboarding experience ensuring our clients receive value quickly.

Manage end-to-end client onboarding projects from handoff through launch and transition to ongoing support

Lead cross-functional execution across Sales, Client Success, Configuration, Operations, Compliance, and other stakeholders, driving accountability, resolving roadblocks, and ensuring onboarding milestones stay on track

Track and drive completion of all required launch activities/materials, ensuring key milestones are met on time

Maintain project timelines, dependencies, and status visibility across multiple concurrent launches

Proactively identify risks, blockers, and delays escalating when needed and facilitating timely decisions to keep projects moving forward

Ensure a consistent and high-quality client onboarding experience, recommending improvements to leadership

All internal and external stakeholders have clear visibility into project status and progress at all times

3–7 years of experience in Project Management, Operations, Client Onboarding, or similar roles

Experience using project or workflow management tools such as Asana, Microsoft Teams, or similar platforms

Work with a global team! We have colleagues and customers across North America and around the world.

Veriforce is a great place to work! Our leaders and team members consistently cite our culture as one of the top reasons it’s a great place to build a career.

All job offers will be contingent on the successful completion of a background check.

- 5+ years of project management experience, preferably in SaaS or client onboarding/implementation

- Proven ability to manage multiple concurrent projects with strong organizational and prioritization skills

- Excellent cross-functional leadership and stakeholder management skills, with ability to drive accountability and resolve roadblocks

- Strong attention to detail and accuracy in tracking milestones, dependencies, and deliverables

- Exceptional communication skills, including providing clear status updates to leadership and internal teams

- Experience coordinating with sales, client success, operations, compliance, or similar teams

- Ability to work in a fast-paced, high-risk industry environment (e.g., safety, compliance, supply chain)

- Proficiency with project management tools (e.g., Asana, Jira, MS Project) and SaaS platforms

- Bachelor’s degree in business, project management, or related field (or equivalent experience)