Customer Support Intern responsible for assisting students with accommodation bookings, resolving in
岗位职责
As a Customer Support Intern, you will be the primary point of contact for students using our accommodation booking platform. Your responsibilities include:
Responding to student inquiries via email, chat, and phone, providing timely and accurate information about bookings, properties, and policies.
Resolving issues related to reservations, payments, and cancellations, ensuring a smooth and positive experience for users.
Collaborating with the operations and sales teams to address complex cases and improve service processes.
申请条件
Qualifications:
Currently pursuing or recently completed a Bachelor's degree in any field.
Excellent verbal and written communication skills in English.
Strong problem-solving abilities and attention to detail.
Ability to multitask and work in a fast-paced environment.