We are seeking a customer-first Product Support Intern to serve as the bridge between creators and i
岗位职责
As a Product Support Intern, you will serve as the primary point of contact for creators on our platform, ensuring they have a seamless experience. Your role involves acting as a bridge between users and internal teams to resolve issues quickly and identify opportunities to enhance creator engagement and satisfaction.
Key responsibilities include:
Responding to creator queries via messages and calls received through the support dashboard.
Troubleshooting and resolving technical issues, account problems, and feature-related questions.
申请条件
Qualifications:
Currently pursuing or recently completed a degree in a related field (e.g., Business, Communications, Information Technology).
Strong written and verbal communication skills.
Customer-first mindset with a passion for helping others.