Provide first-line technical support as a Desktop Support Intern, troubleshooting hardware, software
岗位职责
As a Desktop Support Intern, you will provide first-line technical support in a fast-paced, customer-focused environment.
Your responsibilities include troubleshooting hardware, software, networking, Microsoft 365, and SharePoint issues.
You will assist with service desk operations, resolve end-user problems, and escalate complex issues as needed.
Working alongside experienced IT professionals, you will gain hands-on experience in maintaining IT systems, documenting solutions, and ensuring timely resolution of technical requests.
申请条件
Candidates should have a strong technical foundation, excellent communication skills, and a passion for delivering exceptional end-user support.
Familiarity with hardware, software, networking, Microsoft 365, and SharePoint is preferred.