Provide full spectrum of operation support to Telemarketing and Direct Sales Teams in loan and credi
岗位职责
Provide full spectrum of operation support to both Telemarketing Team and Direct Sales Team in Personal Loan, Card Loan and Credit Card business.
Deliver quality customer service, handle loan confirmation and disbursement accurately.
Conduct customer survey for sales service monitoring.
Perform operational duties.
Comply with internal guidelines, legal and regulatory requirements when delivering job duties.
Required to perform shift duty subject to business needs.
Assist the Assistant Manager to oversee the team performance.
申请条件
Secondary education.
2 years’ relevant experience preferably in unsecured loan business.
Good knowledge of loan products.
Good communication skills.
Good command of written and spoken English and Chinese.
雇主简介
Support overall quality control for loan and SME sales processes at branch, set out effective quality control framework and monitoring mechanism to ensure frontline is complied with the regulations an...