The AVP, Regional Head of Client Experience – Asia leads client experience strategy across contact c
岗位职责
The Associate Vice President, Regional Head of Client Experience – Asia is a senior leader accountable for building client experience into a clear and durable competitive advantage for the business. This role owns how clients are supported, engaged, and retained across the full lifecycle—from initial interaction through post‑sale support—across contact centers, in‑person touchpoints, and digital channels.
申请条件
Strong background in contact center operations, hospitality‑driven service models, and digital journey optimization.
Proven ability to translate elevated client expectations into scalable, high‑performing service delivery.
雇主简介
Support international Chinese Works of Art (CWOA) sales, focusing on sourcing and selling across Greater China, particularly Hong Kong and mainland China. Collaborate closely with specialists and cons...