Manage room inventory, pre-block special requests, handle inter-department communications, and perfo
岗位职责
As a Front Office Administrator, you will be responsible for managing room inventory and assignments to ensure a seamless guest experience. Your key duties include: Reviewing and managing daily room inventory to optimize occupancy and guest satisfaction.
Pre-blocking rooms for special requests and VIP guests.
Reviewing on-day room assignments to ensure accuracy and efficiency.
Handling communication channels (telephone calls, Teams, WhatsApp messages) with other departments to coordinate guest needs.
Managing express check-out processes for departing guests.
申请条件
To be successful in this role, you should possess:
A degree or diploma in hotel management or a related discipline.
At least 2 years of relevant experience in a hotel setting (preferred).
Familiarity with the Opera system (an advantage).
雇主简介
As a Front Office Administrator, you will be responsible for managing room inventory and assignments to ensure a seamless guest experience. Your key duties include: Reviewing and managing daily room i...