Assist customers with self-service banking technologies and promote digital services, requiring a cu
岗位职责
Customer Supportand Guidance Promote Digital Services Job Responsibilities:
Welcome and assist customers using self-service facilities of our branches.
Guide and provide support to customers through the use of our self-service technologies, including ATMs, Cheque deposit machine, and other digital platforms, i.e., e-banking APP, Wechat, etc.
Ensuring a seamless and efficient experience for our customers while promoting the use of digital services.
Provide information about the bank’s products and services.
申请条件
Job Requirements:
Pleasant character with customer-oriented attitude.
Basic knowledge of banking product and service.
Able to handle customer inquiries in automated banking facilities.
Proficiency in spoken English, Chinese and Putonghua.