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前台专员

雇主

Conrad Hong Kong

地点

香港 · 香港 · 中国

待遇

HKD 21000-23000 /month

截止日期

10月9日

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岗位摘要

前台专员负责办理客人入住、退房及换房手续,确保数据准确录入,及时响应客人需求,提供优质服务,提升客人满意度,并协助货币兑换。要求具备良好沟通能力和服务意识,熟练操作酒店系统。

岗位职责

As a Front Desk Officer, you will be responsible for delivering exceptional guest experiences from arrival to departure. Your key duties include: Performing check-in, check-out, and room change procedures in a professional manner, ensuring all data is accurately entered into hotel systems.
Providing quality service to all guests by responding to their requests promptly, efficiently, and courteously at all times.
Achieving high levels of guest satisfaction through courteous and friendly interactions.
Assisting with currency exchange transactions as needed.

申请条件

Qualifications and requirements:
Degree or Diploma holder in Hospitality Management or related disciplines.
1 year of relevant experience in luxury hotels or the hospitality industry is an advantage.
Pleasant, presentable, confident with an outgoing personality.

雇主简介

As a Front Desk Officer, you will be responsible for delivering exceptional guest experiences from arrival to departure. Your key duties include: Performing check-in, check-out, and room change proced...

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数据来源:CTgoodjobs

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