全职客服专员

The Customer Service Officer is responsible for the daily operations of the Concierge counters, ensuring premier services are delivered to guests. Key duties include handling complaints, requests, inquiries, and value-added services effectively, as well as providing support for marketing activities. Additionally, the role involves managing light refreshments and utensils in the member lounge.

Diploma or Bachelor's degree in Hotel Management, Property Management, or a related discipline. At least 2 years of relevant experience, preferably in Customer Service or Front Office within the Hotel or Property Management field.

The Customer Service Officer is responsible for the daily operations of the Concierge counters, ensuring premier services are delivered to guests. Key duties include handling complaints, requests, inq...