Assistant Reservations Supervisor

The Assistant Reservations Supervisor is responsible for providing efficient and courteous hotel reservation services. This role supervises Reservations Agents to ensure adherence to policies and procedures, maintaining professional appearance, hygiene, attitude, courtesy, and telephone manner. Key duties include answering all incoming calls promptly, politely, and helpfully following hotel call standards; accepting reservations based on room situation, correct rate, and availability; inputting confirmed reservation information into the Property Management System (PMS) to maintain up-to-date r

Diploma or Higher Diploma holder in hospitality management or equivalent. Good command of spoken and written English, Cantonese, and Mandarin. Knowledge of Opera Cloud system is an advantage.

The Engineering Technician - Overnight is responsible for performing routine maintenance, troubleshooting, and repair of hotel facilities and equipment during overnight hours. Key responsibilities inc...