【 客戶服務專員 Customer Service Specialist

As a Customer Service Specialist, you will interact with global traders in precious metals and foreign exchange, providing professional and efficient services through a multilingual platform. Your key responsibilities include: Client Reception: Welcome and assist walk-in and remote clients from Hong Kong and overseas. Online Services: Provide consultation and support via Live Chat, phone, email, WhatsApp, and other multilingual channels to global users.

To succeed in this role, you should have: Education: Bachelor's degree in any field; preference for backgrounds in finance, business, languages, or international trade. Language Skills: Proficiency in Cantonese and English, with fluent Mandarin. Additional languages (e.g.

規劃、設計、籌辦及執行員工活動（如每月生日會、節慶派對、年度旅行）及企業活動（如年度晚宴、展覽等）。統籌大型活動各環節，包括預算編列、供應商管理、現場運作及跨部門協作。帶領新同事融入辦公室環境，協助適應團隊，展現公司友善文化。與各部門、供應商及外部夥伴維持良好關係，確保項目順利完成。準備及訂購節慶禮物（如農曆新年、中秋節）。記錄活動細節、評估成效及收集回饋，持續優化活動質素。承接臨時任務及特別專案...