客户入职

As a Customer Onboarding Specialist at Ezus, you will be responsible for guiding new clients through the initial setup and adoption of our TravelTech platform. Your primary focus will be ensuring a smooth transition from sign-up to active usage, maximizing customer satisfaction and retention. Key responsibilities include: Conducting personalized onboarding sessions for new travel agency clients, demonstrating how to use the web application to plan and budget customized trips. Developing and maintaining onboarding materials, including tutorials, guides, and best practices documentation.

Qualifications and requirements: Proven experience in customer onboarding, customer success, or account management, preferably in a SaaS or technology company. Strong understanding of the travel industry, particularly travel agencies and customized trip planning.

Ezus是一家旅游科技公司，为定制旅行社提供简化旅行规划、预算和销售自动化的Web应用软件。