As a Customer Operations Specialist, you will provide best-in-class support to customers of a financial client in the Irish market. Your primary responsibilities include: Managing inbound and outbound phone calls in an efficient and timely manner.
Collating information from customers during telephone calls.
Receiving inbound calls through a virtual call centre and answering various customer questions.
Ensuring all customer records are kept up to date in accordance with relevant CCMA/CPC regulations.
Driving sales to achieve targets.
申请条件
Excellent communication skills in spoken and written English, along with strong interpersonal skills.
Must be eager to learn and grow with the company.
Must be eligible to work in the Republic of Ireland and able to pass all background checks.