Manage renewals for enterprise SaaS accounts in EMEA, driving retention and growth while building st
岗位职责
Manage end-to-end renewal cycles for an existing portfolio of enterprise customers.
Build trusted relationships with customers and internal stakeholders.
Drive customer retention while identifying expansion opportunities.
Partner with Account Executives, Customer Success, and other cross-functional teams.
Work closely with customer procurement teams throughout the renewal process.
Maintain accurate CRM data, forecasting, and pipeline management.
Deliver an outstanding customer experience while achieving commercial targets.
申请条件
Experience in Renewals, Account Management, Customer Success, Inside Sales, or Sales Support.
Experience working with CRM systems (Salesforce or similar).
Strong relationship-building and communication skills.
Commercial mindset with the ability to identify customer growth opportunities.