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Customer Service Manager - SME

雇主

OCBC Bank (Hong Kong) Limited

地点

香港 · 香港 · 中国

待遇

HKD /n/a

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岗位摘要

Support daily operations of SME banking services, handle customer enquiries and compliance tasks, an

岗位职责

Support the daily operations of SME banking services and ensure adherence to internal policies, procedures, and regulatory requirements. Handle customer enquiries, service requests, account maintenance matters, and resolve customer issues in a timely and professional manner. Liaise and coordinate with customers, business stakeholders, and internal departments to facilitate service delivery and operational processes. Support compliance-related activities, including CDD, account reviews, transaction screening, AML/KYC requirements, and related investigations.

申请条件

Bachelor’s degree in Banking, Finance, Business Administration, Accounting, or related disciplines. Candidates with lower academic qualifications but possessing relevant banking experience will also be considered.

雇主简介

As Deputy Head of GM Equities Hong Kong, you will be responsible for growing OCBC's Hong Kong equities franchise by delivering sustainable business growth, strong client outcomes, and operational exce...

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