As a Lobby Host, you will provide check-in/out services, room orientation, and handle guest requests
岗位职责
Greets all guests at all times in a friendly manner and provides check-in and check-out services for guests in a professional manner.
Provides guests with a quality room orientation.
Attends to guest’s complaints, inquiries, and requests.
Endeavours to maintain the high standards of the hotel with particular regard to the importance of IHG Loyalty Program members and other VIPs, and with reference to hotel and to be a health or safety hazard.
申请条件
Degree or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
2 years' experience in guest / customer service, or an equivalent combination of education and experience.
Pleasant personality, customer-oriented with good communication and interpersonal skills.
雇主简介
Greets all guests at all times in a friendly manner and provides check-in and check-out services for guests in a professional manner.
Provides guests with a quality room orientation.
Attends to guest’...