Guest Services Agent responsible for handling hotel check-in/out procedures, guest inquiries and com
岗位职责
Process all check-in and check-out procedures in an effective and efficient way.
Provide quality service and handle guests’ enquiries and complaints.
Achieve a high level of guest satisfaction with a courteous and friendly manner.
Ensure cross-departmental communication to handle both guest and operational issues effectively.
Handle other daily departmental operation issues.
申请条件
Diploma or above in Hospitality Management or related disciplines.
Service-oriented with sound knowledge in Front Office Operation.
Self-motivated, independent, strong interpersonal and communications skills.
Good command of both written and spoken Cantonese, English and Mandarin.
雇主简介
The Director of Engineering is responsible for the safe and efficient operation of all hotel facilities, equipment, and maintenance services, safeguarding the property's assets. Key responsibilities i...