Responsibilities:
Assist Team Managerto handle product development, operation enhancements and production support on behalf of end-users within COO Division.
Work with Product, Actuarial, Marketing and Program Office on behalf of end-users on projects.
Develop / Modify operation workflow & process.
Gather requirements to produce Business Requirements Specification (BRS).
Review IT documents such as Functional Specifications to ensure alignment of user requirements between IT and end-users.
Execute User Acceptance Testsand Implement Verification Test.