Senior Concierge Ambassador responsible for guest check-in/out baggage handling, welcoming guests, a
岗位职责
As a Senior Concierge Ambassador, you will be responsible for delivering exceptional guest experiences at the hotel's main entrance and throughout their stay. Your key duties include: Adhere to guest check-in and check-out procedures pertaining to baggage handling, ensuring a smooth and efficient process.
Welcome guests at the main entrance, offering greetings appropriate to the time of day, with special attention to repeat guests to foster loyalty.
Provide guests with accurate and helpful information about hotel facilities and services, enhancing their overall stay.
申请条件
1 year of experience in hotel concierge operations
Diploma or above in Hospitality Management or a relevant discipline
Excellent command of English, Mandarin, and Cantonese
Strong customer service and interpersonal skills
Proactive, detail-minded, with a pleasant personality
Candidates with less exp
雇主简介
Greets all guests at all times in a friendly manner and provides check-in and check-out services for guests in a professional manner.
Provides guests with a quality room orientation.
Attends to guest’...