High school diploma or equivalent; additional certification in logistics or administration is a plus. Proven experience in transport administration, logistics coordination, or a similar role. Strong organizational skills with attention to detail and accuracy. Proficiency in using transport management systems and Microsoft Office Suite (especially Excel). Excellent communication skills for interacting with customers, drivers, and team members. Ability to multitask and prioritize tasks in a fast-paced environment. Knowledge of freight documentation and compliance requirements is preferred.