岗位职责
The Warehouse Supervisor is responsible for overseeing all warehouse operations, ensuring efficient and accurate handling of freight from receipt to dispatch. Key duties include:
Operations Management: Supervise daily warehouse activities, including receiving, storing, picking, packing, and shipping of cargo. Ensure all processes comply with safety and quality standards.
Team Leadership: Lead and motivate a team of warehouse staff, including scheduling, training, and performance management. Foster a culture of safety, efficiency, and continuous improvement.
Inventory Control: Monitor inventory levels, conduct regular stocktakes, and reconcile discrepancies. Implement inventory management systems to optimize stock accuracy and turnover.
Process Optimization: Identify and implement improvements to warehouse workflows, layout, and procedures to enhance productivity and reduce costs.
Compliance and Safety: Ensure adherence to workplace health and safety regulations, company policies, and industry standards. Conduct safety audits and incident investigations as needed.
Customer Service: Liaise with internal teams and external clients to resolve operational issues, coordinate special handling requirements, and maintain high service levels.
Reporting: Prepare and present operational reports on key metrics such as throughput, accuracy, and efficiency to management.
Equipment Maintenance: Oversee the maintenance and proper use of warehouse equipment, including forklifts and pallet jacks, ensuring all equipment is in safe working order.