Intern - E-Commerce Intern

As an E-Commerce Intern, you will support the daily operations and strategic growth of our online sales channels. Your primary responsibilities include: Platform Management: Assist in managing product listings on e-commerce platforms such as Shopify, Amazon, and Lazada, ensuring accurate product descriptions, images, and pricing. Order Fulfillment: Coordinate with logistics teams to process orders, track shipments, and resolve any delivery issues to ensure timely and accurate fulfillment. Customer Service: Respond to customer inquiries via email and chat, addressing questions about products, orders, and returns to maintain high satisfaction levels. Marketing Support: Collaborate with the marketing team to execute promotional campaigns, including creating content for social media, email newsletters, and on-site banners. Data Analysis: Monitor sales performance and customer behavior using analytics tools, generating reports to identify trends and opportunities for improvement. Inventory Management: Track stock levels and coordinate with suppliers to ensure product availability, minimizing out-of-stock situations. Market Research: Conduct competitive analysis to identify best practices and emerging trends in e-commerce, providing recommendations for optimization. Cross-functional Collaboration: Work with product development, design, and finance teams to support new product launches and pricing strategies. This internship offers hands-on experience in the fast-paced e-commerce environment, allowing you to develop skills in digital retail, customer engagement, and data-driven decision-making.

- Currently pursuing a Bachelor's degree in Business, Marketing, E-Commerce, or a related field. - Strong interest in e-commerce and digital marketing. - Excellent written and verbal communication skills. - Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). - Familiarity with e-commerce platforms (e.g., Shopify, Amazon) is a plus. - Basic understanding of data analysis and reporting. - Ability to work independently and as part of a team. - Detail-oriented with strong organizational skills. - Prior internship or work experience in retail or online sales is preferred but not required.

Activate Interactive is a technology consultancy based in Singapore, providing end-to-end application development including mobile, web, and cloud solutions to enhance business efficiency.