Intern Aftersales

As an Intern in Aftersales, you will support the Aftersales Director and team in driving strategic initiatives and operational excellence. Your responsibilities include: - Supporting general Aftersales projects and strategic initiatives to enhance service quality and efficiency. - Preparing presentations and documents for internal and external stakeholders, ensuring clear communication of key insights. - Creating, verifying, and further developing Aftersales reports for both internal and external use, focusing on accuracy and actionable data. - Monitoring Aftersales quality processes and key performance indicators to identify areas for improvement. - Handling and coordinating operational inquiries from Porsche importers, ensuring timely and effective resolution. - Supporting cross-functional coordination with departments such as Sales, Marketing, and Service to align aftersales activities with broader business goals. This role provides hands-on experience in aftersales operations, project management, and stakeholder communication within a premium automotive environment.

To be successful in this role, you should have: - Currently pursuing a bachelor's or master's degree in business administration, engineering, or a related field. - Strong analytical skills with the ability to interpret data and generate insights. - Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. - Excellent written and verbal communication skills in English; German is a plus. - Ability to work independently and collaboratively in a fast-paced environment. - Prior internship or work experience in automotive, aftersales, or customer service is preferred but not required.

Porsche Asia Pacific is the regional headquarters for Porsche, a luxury automotive manufacturer, overseeing aftersales operations and strategic initiatives in the Asia Pacific region.