保障调查员

The Safeguarding Investigator is responsible for leading and delivering safeguarding investigations across a range of complexity, from low-level concerns through to complex, high-risk and sensitive cases. Applying professional curiosity, sound judgement and robust risk assessment, and working closely with operational leaders, HR, Legal, Regulatory Specialists and external agencies, the role ensures safeguarding concerns are investigated thoroughly and effectively, risks to children are identified and managed, and learning is captured to strengthen safeguarding practice across the organisation. All investigations will be thoroughly documented, with clear records of evidence, findings, decisions, and the rationale underpinning outcomes.

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Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 270+ portfolio being rated Good or Outstanding by Ofsted.

We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.

Concerns are identified and acted upon promptly.

Appropriate referrals are made to the LADO, Children's Services, Police and/or Ofsted where required.

Risk to children has been assessed and mitigated at all stages of the investigation.

Evidence of any bias and the impact on the Safeguarding Culture is identified and followed up

Accurate records and decision-making rationales are maintained.

Leaders maintain oversight of the concern and took appropriate action.

Assess, monitor and manage actual or potential risks to children throughout the investigation process, ensuring appropriate safeguarding measures are implemented, reviewed and escalated where necessary.

Ensure the child's welfare, lived experience and voice are central to investigation planning, decision-making and recommendations.

Ensure investigation findings, conclusions and recommendations are proportionate, evidence-based and supported by clearly documented rationale.

Handle sensitive information in accordance with data protection legislation, confidentiality requirements and information-sharing protocols.

Lead and manage the end-to-end delivery of safeguarding investigations, ensuring all cases are handled thoroughly, consistently and within defined timelines.

Conduct a wide range of safeguarding investigations using professional curiosity to ensure all relevant lines of enquiry are explored.

Conduct safeguarding investigations with an understanding of the Local Authority Designated Officer (LADO) process, ensuring that investigation findings, emerging concerns and any subsequent allegations are evaluated promptly and escalated to the LADO where thresholds are met or further consultation is required.

Apply defined internal/external thresholds and criteria to determine appropriate investigation approach

Produce clear, accurate and evidence-based investigation reports, findings and recommendations.

Maintain comprehensive, structured and compliant case records and documentation.

Ensure all investigations are conducted in line with safeguarding, legal and regulatory requirements

Participate in quality assurance activity across safeguarding investigations, providing robust scrutiny of practice, decision-making and record keeping ensuring investigations are thorough, evidence-based, compliant and child-focused.

Work closely with the Head of Investigations on more complex or high-risk cases, escalating where appropriate

Support coordination of cases requiring regulatory notifications, ensuring clear and accurate information

Identify themes or learning from cases and contribute to continuous improvement and share with wider safeguarding team.

Provide clear updates and reporting on investigation progress, risks and outcomes to stakeholders

Collaborate with Operations, HR and Legal to ensure a coordinated and consistent approach to safeguarding cases

Experience within early years, education, childcare, healthcare or other safeguarding-focused environments

Demonstrates behaviours aligned with HEART principles, acting with Honesty, Excellence, Accountability and Respect

We look forward to receiving your application.

We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.