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高级内容与客户营销经理

雇主

Grant Street Group

地点

远程 · 美国

待遇

$USD 90,000 - USD 135,000 / annual

工作模式

远程

截止日期

12月12日

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岗位摘要

Do you enjoy turning complex products, government operations, and customer outcomes into clear, credible stories?

岗位职责

Do you enjoy turning complex products, government operations, and customer outcomes into clear, credible stories? Are you energized by building both the content engine and the customer programs that help a growing organization earn trust? If so, you may be the right fit for Grant Street Group.
Grant Street Groupbuilds software that helps government agencies deliver critical financial and public services. We’re looking for a senior marketer who can turn client expertise and outcomes into a credible market presence and stronger client relationships. This is a hands-on builder role. You’ll set the strategy, build practical processes, and create high-quality work—from interviewing executives, subject-matter experts, and government clients to turning ideas into published content.
What You’ll Do
Build and manage an editorial roadmap aligned with GSG’s priorities, deciding which stories to tell, for whom, and in what format.
Research, interview, write, and edit thought leadership, market perspectives, client stories, case studies, reports, emails, web content, campaign assets, executive bylines, webinar narratives, and social content.
Create a repeatable process for identifying customer outcomes and proof points, then develop a bench of client references, speakers, and advocates for case studies, webinars, events, sales references, and co-marketing.
Draw out strong points of view from GSG executives and subject-matter experts and turn their expertise into distinctive market-facing content.
Partner with Client Success and operations leaders on voice-of-client programs, including relationship surveys or NPS; own communications, response capture, analysis, reporting, and insight-sharing.
Establish lightweight standards for content intake, prioritization, review, approvals, voice, reuse, distribution, and performance measurement.
Partner with Growth Marketing to distribute content across campaigns, web, email, social, and events, using engagement, conversion, pipeline influence, and customer participation data to improve the program.
You May Be a Great Fit If You
Have 5-7+ years of experience in B2B content marketing, customer marketing, editorial strategy, or a related discipline, ideally in enterprise software or another complex market.
Have a portfolio that demonstrates both original thought leadership and credible customer storytelling—not only campaign copy or social posts.
Are an excellent writer, developmental editor, and interviewer who can make technical or operational subjects clear without flattening their substance.
Have built a content, advocacy, reference, or customer-engagement program from the ground up.
Exercise strong customer-facing judgment and can work directly with executives, Sales, Product, Client Success, and public-sector clients.
Create structure when inputs are ambiguous, stakeholders are busy, and approvals require persistence.
Have working knowledge of SEO and emerging answer-engine and AI-search practices, along with sound judgment about using AI to improve research and workflow.
Can manage multiple priorities and external contributors while remaining hands-on in the work.
Bonus If You Have
Experience marketing to state or local government audiences or working in GovTech.
Experience with customer reference, advocacy, NPS, client communications, or retention programs.
Familiarity with long, relationship-driven sales cycles and markets where credibility and customer proof matter more than hype.
Why Grant Street Group?
We reward teamwork, professional excellence, and individual responsibility. Using the best collaboration tools available, we offer a technology-rich work environment that supports effective collaboration across remote and on-site settings.
There is some travel required to meet face‑to‑face with clients and colleagues: applicants should be comfortable with up to 10% travel for occasional team gatherings, conferences, company meetings, and select client or project visits.
If you’re passionate about your work, have an entrepreneurial spirit, and want to be part of a team of exceptional professionals, then Grant Street Group may be for you.
Expected SalaryRange: $90,000 - $135,000/year
Recruitment FraudWarning:
It has come to our attention that various individuals have been posing as Grant Street Group employees and contacting job seekers to schedule interviews and/or complete pre-interview screening questions.
All legitimate Grant Street Group positions require completing an application on our website before an interview. When you are contacted by Grant Street Group, all correspondence will come from an email address ending in “@”.
The hiring process usually takes several weeks and begins with a phone or video interview. Grant Street Group will not ask you to use any platform other than Google Meet or Zoom to conduct an interview. We will not ask you to make payments or to provide your date of birth, social security number, or banking details during the interview process.
If you believe you have been a victim of recruiting fraud concerning Grant Street Group, please contact us at . Originally posted on Himalayas

申请条件

- 具备将复杂产品、政府运营和客户成果转化为清晰可信故事的能力
- 有构建内容引擎和客户项目的经验,能帮助成长型组织赢得信任
- 资深营销人员,能将客户专业知识和成果转化为可信的市场影响力和更强的客户关系
- 亲力亲为的构建者角色:能制定战略、建立实用流程并创造高质量工作
- 能采访高管、主题专家和政府客户,并将想法转化为已发布内容
- 能构建和管理与组织优先事项一致的编辑路线图,决定讲述哪些故事、面向谁以及以何种格式
- 能研究、采访、撰写和编辑思想领导力、市场观点、客户故事、案例研究、报告、邮件、网页内容、活动资产、高管署名文章、网络研讨会叙事和社交内容
- 能创建可重复的流程来识别客户成果和证明点,并开发客户推荐人、演讲者和倡导者库
- 能从高管和主题专家处提炼出强有力的观点,并将其专业知识转化为独特的市场导向内容
- 能与客户成功和运营负责人合作开展客户之声项目,包括关系调查或NPS;负责沟通、响应收集、分析、报告和洞察分享
- 能建立轻量级标准,涵盖内容接收、优先级排序、审核、批准、语调、复用、分发和绩效衡量
- 能与增长营销团队合作,在活动、网页、邮件、社交和活动中分发内容,利用参与度、转化和管道数据

雇主简介

Grant Street Group builds software that helps government agencies deliver critical financial and public services.

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数据来源:Himalayas

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