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The Managing Director is responsible for leading large-scale healthcare transformation programs that combine consulting, advanced analytics, AI-enabled technology, workflow redesign, governance, and change management to improve clinical, operational, financial, and patient outcomes across health systems.

This executive leader serves as the senior client advisor, Engagement Executive, portfolio leader, business executive, and innovation champion for a portfolio of Command Center engagements. The Managing Director drives successful customer outcomes while partnering closely with Product, Engineering, Analytics, and Commercial teams to shape future solutions, influence product strategy, and accelerate business growth.

The role is accountable for portfolio performance, strategic account growth, client satisfaction, talent development, product innovation, and the establishment of scalable delivery standards across the Command Center ecosystem. The Managing Director is recognized as an internal and external thought leader who helps shape the future direction of healthcare operations.Job Description

Advise senior leaders on enterprise operating models, capacity management, patient flow, workforce optimization, and health system transformation strategies

Facilitate executive decision-making and alignment across complex stakeholder groups.

Intervene in critical delivery, scope, stakeholder, and change management challenges to help teams navigate complex environments and achieve outcomes

Build long-term executive relationships that drive customer retention, strategic partnership growth, and future business opportunities

Guide the design of future-state workflows, governance structures, staffing models, operating mechanisms, and change management approaches

Establish and continuously refine delivery methodologies, implementation standards, risk management frameworks, and best practices across the Command Center portfolio

Ensure delivery teams achieve measurable operational, clinical, financial, and patient-centered outcomes

Collaborate across programs to replicate successful approaches and scale proven transformation methods across the business

Maintain executive-level knowledge of the full Command Center ecosystem, including existing capabilities, emerging functionality, customer use cases, and future roadmap priorities

Partner with Product, Engineering, and AI/Data Science teams to shape product strategy and long-term innovation priorities based on customer needs, market trends, and Voice of the Customer insights

Sponsor pilots, beta programs, and innovation initiatives that improve healthcare delivery and operational performance

Advise commercial and product teams on solution positioning, value messaging, and customer outcome stories

Help shape integrated solutions that combine technology, governance, workflow redesign, analytics, and change management to drive sustainable results

Manage a portfolio of strategic accounts and enterprise healthcare transformation engagements

Own portfolio financial performance, including revenue, margin, utilization, renewal, and growth objectives

Partner with Commercial teams to support business development, executive sales discussions, and strategic account planning

Develop executive-level business cases, investment strategies, and transformation roadmaps with customers.

Balance and allocate resources across customer implementations, upgrades, expansion opportunities, strategic initiatives, and new-product pilots

Influence portfolio prioritization decisions to optimize customer outcomes, delivery effectiveness, and business performance

Lead, mentor, and develop consulting, program management, analytics, and transformation leaders

Establish clear expectations as a people leader and promote accountability across the organization

Foster a culture of innovation, collaboration, learning, accountability, and continuous improvement

Lead succession planning, talent reviews, leadership development, and workforce planning activities.

Support hiring, onboarding, performance management, compensation planning, and employee development programs

Champion initiatives that enhance team morale, strengthen culture, and support long-term organizational growth

Serve as an internal and external thought leader in healthcare operations, Command Centers, patient flow, capacity management, and digital transformation

Publish insights, contribute to industry forums, and represent the organization at conferences, executive events, and customer advisory boards

Monitor healthcare, technology, regulatory, and operational trends to inform customer strategy and business direction

Shape product investment priorities and strategic growth opportunities based on emerging industry needs

Promote collaboration across GE HealthCare businesses to create integrated customer solutions and growth opportunities

Represent the organization as a trusted voice in healthcare transformation and operational excellence

12+ years of progressive leadership experience in healthcare consulting, healthcare operations, healthcare technology, operational transformation, or related fields

Proven ability to manage portfolios of strategic customer engagements and achieve financial performance targets

Deep expertise in patient flow, access, capacity management, care coordination, Command Centers, and healthcare operations improvement

Demonstrated experience influencing product strategy, innovation initiatives, or healthcare technology roadmaps

Proven success leading cross-functional teams spanning consulting, analytics, product, engineering, and commercial organizations

Exceptional executive communication, presentation, facilitation, and relationship management skills

Master's degree in Healthcare Administration, Business, Public Health, Engineering, Analytics, or related field

Experience with Command Center solutions, digital operations centers, capacity command platforms, or related healthcare technologies

Experience with AI-enabled operational tools, predictive analytics, simulation modeling, and advanced healthcare analytics

Experience leading or sponsoring healthcare software, data, interoperability, cloud, analytics, or AI-enabled transformation initiatives in partnership with hospital IT, operational, and clinical leadership.

Demonstrated industry thought leadership through publications, conference presentations, advisory boards, or professional recognition

Experience launching new products, services, consulting offerings, or healthcare technology solutions

We will not sponsor individuals for employment visas, now or in the future, for this job opening.For U.S. based positions only, the pay range for this position is $193,600.00-$290,400.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.