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高级总监,客户生命周期营销 - 使用与参与

雇主

AlphaSense

地点

远程 · 美国

待遇

$USD 192,000 - USD 235,000 / yearly

工作模式

远程

截止日期

12月13日

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岗位摘要

About AlphaSense:  The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’…

岗位职责

About AlphaSense:
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
About the Role:
We are seeking an experienced lifecycle marketer to build and scale a new function accelerating customer growth for our consumption-based offerings. This role is ideal for a leader skilled in driving usage and engagement within an API-first environment.
You will define the strategy, operating model, and experimentation framework to boost feature adoption, expand consumption, and drive measurable revenue. This role focuses on leveraging product and behavioral data, customer insights, and cross-functional collaboration to guide enterprise customers through feature adoption and expansion, creating personalized, scalable approaches for each integration.
You will partner with Marketing teams—including Product Marketing, Customer Marketing, Customer Education, and ABM—alongside Customer Success, Sales, Product, and Revenue Operations to establish a marketing model that accelerates time-to-value, increases consumption, and fuels long-term customer growth. This is a unique opportunity to shape how marketing contributes to the success of AlphaSense’s next-generation of products.
What You’ll Do:
Build a New Marketing Motion
Define the vision, strategy, operating model, and roadmap for Customer Lifecycle Marketing focused on usage and consumption-based offerings
Establish repeatable and scalable processes, experimentation frameworks and success metrics
Build the foundation for a high performing team as the function grows
Drive Product Usageand Consumption
Design digital-first programs that accelerate time-to-value, encourage deeper and more frequent product utilization, and facilitate coordinated orchestration with Customer Success teams
Develop and implement lifecycle strategies that increase customer usage of AlphaSense’s offerings, with a focus on our API solutions
Partner with cross-functional teams to leverage product data, customer health signals and behavioral insights to build enterprise lifecycle programs that increase long-term customer value
Measure BusinessImpact
Develop executive reporting and optimization strategies focused on metrics such as:
Consumption-based revenue
Product utilization
Time-to-value
Engagement with key capabilities
Continuously optimize and consistently update programs based on measurable business impact and product innovation, ensuring relevance and accuracy
Foster strong working relationships and a culture of accountability and shared ownership.
Who You Are:
10+ years of experience in high-growth, Enterprise B2B SaaS marketing, including significant experience leading post-sale marketing programs
Demonstrated success developing and executing lifecycle strategies that drive measurable product usage or consumption, including in API-based customer environments
Experience partnering closely across Marketing, Customer Success, Sales, and Product
Strong analytical skills with experience using product and behavioral data to inform strategy
Executive presence with the ability to influence cross-functional leaders and drive alignment
Experience with usage-based or consumption-based business models
Familiarity with product-led growth principles and experimentation methodologies
For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.
You may also be offered a performance-based bonus, equity, and a generous benefits program.
Base CompensationRange$192,000—$235,000 USDAlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Recruiting Scamsand Fraud
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:
AlphaSense never asks candidates to pay for job applications, equipment, or training.
All official communications will come from an @alpha-sense.com email address.
If you’re unsure about a job posting or recruiter, verify it on our Careers page.
If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

申请条件

- 具有生命周期营销的丰富经验
- 能够建立和扩展新职能以加速基于消费的产品的客户增长
- 擅长在API优先环境中推动使用和参与
- 具备定义策略、运营模式和实验框架的能力
- 能够利用产品和行为数据、客户洞察以及跨职能协作
- 能够引导企业客户进行功能采用和扩展
- 能够创建个性化、可扩展的方法用于每个集成
- 能够与营销团队(包括产品营销、客户营销、客户教育和ABM)合作
- 能够与客户成功、销售、产品和收入运营合作

雇主简介

AlphaSense provides AI-driven market intelligence and search solutions, serving over 6,000 enterprise customers including a majority of the S&P 500. It offers insights from public and private content such as equity research, filings, and expert calls.

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