洞察分析师

We're a growth-stage technology company helping brands optimize content performance and apply AI to modern marketing. Our culture is fast-paced, entrepreneurial, and highly adaptable—we move quickly, test ideas, and evolve with our customers.

Through the Knotch platform, brands can measure the impact of their content, identify what drives results, and continuously improve performance across channels. By combining performance data, strategic insights, and AI-driven capabilities, we help marketing teams make smarter decisions and get more impact from every piece of content they produce.

We're looking for an Insights Analyst who can master the Knotch One platform and transform complex data into compelling, actionable insights that drive client outcomes.

As a Knotch Insights Analyst, you'll dive deep into web analytics, journey data, and survey results to uncover the story behind the numbers. You'll translate technical findings into clear recommendations and test-and-learn plans that align with each client's unique business goals. Working closely with your account team, you'll ensure every insight is tailored, relevant, and ready to drive impact.

This role sits within a Knotch Pod team with high visibility and direct client impact. Knotch Pods include an Account Director, a Director of Client Outcomes, a Customer Ops Specialist, and an Analyst. Knotch Pods work on the same group of enterprise clients (multiple clients and/or multiple lines of business within the same client) to give you consistency in what projects you work on. You'll work alongside this team to turn data into decisions that drive desired business outcomes for our enterprise clients.

Analyze complex data from web analytics, journey analytics, and survey platforms (qualitative + quantitative data) to uncover meaningful patterns and insights.

Translate data into stories that connect technical findings to client business goals and desired outcomes in language stakeholders understand.

Develop test-and-learn plans based on insights to help clients optimize their content and marketing strategies.

Collaborate with account teams to tailor reports, insights, and recommendations to each client team's objectives and context.

Support client needs as needed to help your Knotch Pod communicate findings and answer technical questions.

Ensure data quality and rigor by maintaining high standards for data cleanliness, accuracy, and statistical validity.

Challenge assumptions by questioning data anomalies and digging deeper to uncover the "why" behind the numbers.

Visualize insights through compelling dashboards, reports, and presentations that make complex data accessible.

3-10 years of experience in data analysis, business intelligence, or analytics within marketing, digital analytics, or SaaS environments.

Prior startup or growth-stage company experience working in fast-paced, agile environments.

SaaS platform experience understanding subscription business models and recurring customer relationships.

Ability to translate data points into a cohesive story—you take scattered insights across qualitative and quantitative data and weave them into narratives that drive action.

Experimental rigor and data cleanliness—you maintain the highest standards for accuracy and don't tolerate messy data or unvalidated conclusions.

Precision and attention to detail—you catch errors others miss and ensure every number tells the truth.

Time management skills to juggle multiple client projects simultaneously without sacrificing quality.

Presentation ability and data storytelling—you communicate complex findings in ways non-technical stakeholders understand.

Proactive attitude and collaborative mindset—you work well within teams and take ownership of outcomes.

Curiosity—you're naturally inquisitive and driven to understand the "why" behind the data.

Commercial awareness—you understand how insights connect to business outcomes and revenue.

Strategic ability and foresight—you can anticipate implications and think several steps ahead.

Voice your opinions—how can we make the analysis, product, strategy better for our clients based on the analysis that you’re doing?

Degree in Data Science, Statistics, Business Analytics, or Marketing (or equivalent experience).

You'll become the data expert who helps enterprise clients unlock the full potential of their content and marketing investments. Your insights will directly shape client strategies, inform major business decisions, and demonstrate measurable ROI. You'll work with sophisticated analytics tools, high-profile clients, and a talented team that values precision, curiosity, and impact.

The salary range for this opportunity is $80,000 - 165,000 USD/$100,000 - 150,000 CAD depending on experience.

Knotch is a fully remote company. Candidates may work from anywhere in the U.S. or Canada, Eastern time zone preferred. Some of our other great benefits include:

Knotch is a US-based equal opportunity employer. We strive to provide equal opportunities in all of our processes, including our hiring and employee experience. We pride ourselves on our three values: transparency, relentlessness, and inclusiveness.

We commit to daily work towards leading with empathy, reducing bias through periodic training, and engaging with and uplifting communities of marginalized groups. We condemn all forms of racism and discrimination on the basis of race, religion, ethnicity, nationality, gender identity, sexual orientation, age, marital status, pregnancy or parenthood status, veteran status, disability status, or any other identifier. We encourage all employees, clients, investors, candidates, vendors, and friends of Knotch to deliver honest feedback directly or anonymously so that we may always seek to improve as an organization dedicated to diversity, equity, inclusion, and belonging.