Position Title
Pre-Registration Pre-Certification Specialist LeadDays - Full TimeRemotePosition Summary / Career Interest:
The Pre-Registration Pre-Certification Specialist Lead is responsible for supporting the supervisor with the identification of patients who qualify for pre-registration to include all new patients and all return patients. This position serves as a resource and provides training to staff in collaboration with supervisor. The Pre-Registration Pre-Certification Specialist Lead assists staff to obtain proper identification to assure accuracy of demographic and insurance information and enters all information into the registration system.Responsibilities and Essential Job Functions
Performs responsibilities of the Pre-Registration/Pre-Certification Specialist.
Assists staff daily with RTE technology in EPIC related issues.
Assists in training new hire orientation and continued training for pre-reg/pre-cert specialists.
Subject matter expert in pre-certification and pre-registration, advises specialist with escalations and problem solutions.
Escalates RTE technology in EPIC issues through experian via HITs tickets to ensure accurate eligibility responses.
Adds and identifies complex coverage issues.
Works Work Queue’swhen staff are on PTO or out (as needed)
Assists supervisor with Daily Call Log.
Assigns accounts when Pre-Registration Supervisor is out.
Maintains real time authorization database
Works on Virtual Registration Admin Work Queue
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Required Educationand Experience
High School Graduateor GED.
3 or more years of experience admitting/patient registration, pre-registration & pre-certification, or patient accounting experience.
2 or more years of customer service experience.
Preferred Educationand Experience4 or more years of experience working in Epic.
Time Type:
Full timeJob Requisition ID:
R-57501Important information for you to know as you apply:
The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .
Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
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Originally posted on Himalayas