About the Opportunity
We help union members, credit union members, association members, and their families across Canada access permanent benefit programs designed to provide long-term protection. Our team focuses on making the process simple, clear, and supportive for working families.
As we continue to expand, we're looking for driven, people-oriented individuals who want a flexible remote career with training, mentorship, and growth potential.
What You'll Do
In this position, you'll meet with members and families virtually to walk them through their available benefit options. You'll provide clear information, answer questions, assist with basic documentation, and help create a positive experience from the first conversation through ongoing follow-up.
Your responsibilities will include:
Meeting with members and families through Zoom
Reviewing benefit programs in a simple and professional way
Helping clients complete required forms accurately
Keeping organized records of appointments and applications
Following up with members to provide continued support
Working with leadership and teammates to improve the client experience
Participating in ongoing training, coaching, and career development
What We're Looking For
We're seeking individuals who are professional, reliable, and comfortable communicating with people online. The right candidate is coachable, organized, and motivated to grow within a team-focused environment.
Qualifications
Must be legally authorized to work in Canada or US
High school diploma or equivalent required
Post-secondary education is considered an asset
Previous experience in customer service, administration, sales, or client support is preferred
Comfortable using Zoom, email, and basic computer systems
Key Strengths
Strong communication skills
Professional and friendly approach
Excellent organization and attention to detail
Ability to manage time effectively while working remotely
Adaptable and solution-focused mindset
Willingness to learn and take feedback
Team-first attitude
What You Can Expect
Full Benefits Package – dental, prescription coverage, travel insurance, and more
Work-From-Home Flexibility – remote position with independence in your schedule
Structured Training – hands-on guidance, mentorship, and ongoing support
Advancement Opportunities – room to grow based on performance and leadership potential
Incentives & Recognition – bonuses, rewards, and incentive travel opportunities
Supportive Team Environment – positive culture with leaders invested in your success
Purposeful Work – support families by helping them understand important long-term protection programs
Originally posted on Himalayas