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欺诈运营实习生

雇主

Robinhood

地点

Denver · 美国

待遇

$26/hour

工作模式

线下

截止日期

1月5日

福利
meals: meals, fully stocked kitchens, and geo-specific commuter benefits</li>benefits</li>bonus planbonus plan and Robinhood’s equity plan

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岗位摘要

Conduct end-to-end fraud investigations, review alerts, and identify emerging fraud trends through d

岗位职责

Join us in building the future of finance.
Our mission is to democratize finance for all.
An estimated $124 trillion of assets
will be inherited by younger generations in the next two decades.
The largest transfer of wealth in human history.
If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
About the team + role
We are building an elite team, applying frontier technologies to the world’s biggest financial problems.
We’re looking for bold thinkers.
Sharp problem-solvers.
Builders who are wired to make an impact.
Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers.
We’re a high-performing, fast-moving team with ethics at the center of everything we do.
Expectations are high, and so are the rewards.
The Fraud Investigation team’s mission is to ensure Robinhood customers have swift identification and resolution of fraud-related issues.
We do this by interacting with customers when their accounts encounter fraud, placing temporary restrictions on accounts if needed, investigating customer-surfaced and RH-identified fraud, communicating in a timely manner, and efficiently restoring and remediating accounts to their pre-fraud status.
We train and employ skilled and knowledgeable investigators, deliver consistent and high-quality support, and minimize impact from fraud losses to protect our customers and our company's financial health.
As a Fraud Operations Intern, you will conduct an end-to-end fraud investigation of accounts that have any concerns of fraud, with the ultimate goal of protecting our customers and minimizing fraud exposures to the firm.
As a Fraud Operations Intern you will be responsible for reviewing fraud alerts, determining fraud or no-fraud and help identify emerging fraud trends through data analysis.
This role is based in our Denver, CO office with in-person attendance expected at least 3 days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community.
Our office experience is intentional, energizing, and designed to fully support high-performing teams.
What you’ll do
Review and investigate suspected fraudulent alerts — both proactive and reactive — using multiple internal and external tools
Use data analysis techniques, critical thinking, and pattern detection to identify emerging fraud trends and detection methodologies
Recognize and actively communicate emerging fraud trends and findings to relevant stakeholders
Document the rationale and determination for each alert and submit referrals to other Robinhood teams where necessary
Occasionally communicate with customers regarding information on their accounts related to an active fraud investigation
What you bring
Currently enrolled in a full-time, degree-seeking program in Business, Accounting, Criminal Justice, Psychology, or a related field with an expected graduation date of Winter 2027/Spring 2028
Interest in the end-to-end fraud investigation process and various fraud typologies, including Account Takeovers, Identity Theft, and Money Movement Fraud
Strong analytical and problem-solving skills with the ability to independently make sound decisions on potentially fraudulent cases
Effective written and verbal communication skills with strong attention to detail
Experience collaborating with cross-functional teams, such as product, engineering, legal, compliance, or financial crimes
What we offer
Market competitive compensation structure
Quarterly lifestyle wallet for personal wellness, learning and development, and more
Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not
Time away including company holidays, paid time off, and sick time
Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands.
The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones.
For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Zone 2 (Denver, CO;
Westlake, TX;
Chicago, IL)
$26
&mdash;
$26 USD
Click
here
to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
AI Usage Disclosure:
Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process.
These tools enhance the efficiency and consistency of our hiring process;
however, all hiring decisions are made by our hiring teams.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws.
Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best.
Please review the
Privacy Policy
for your country of application.

申请条件

Currently enrolled in a full-time, degree-seeking program in Business, Accounting, Criminal Justice, Psychology, or a related field with an expected graduation date of Winter 2027/Spring 2028.

雇主简介

Robinhood是一家金融服务公司,致力于民主化金融,提供股票、期权、加密货币等交易服务。公司还参与政府项目,如为Trump Accounts开发平台。

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