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高级助理 - 客户分析服务

雇主

Veeva Systems

地点

远程 · Remote · 美国

待遇

$USD 85,000 - USD 120,000 / annual

工作模式

远程

截止日期

1月6日

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岗位摘要

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

岗位职责

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The Role
Crossix is positioned at the center of big data, innovative technology, media, and life sciences. Our mission is to empower life sciences companies with the data and insights they need to drive DTC and HCP marketing effectiveness and, ultimately, better patient outcomes. As part of Veeva, the Crossix team offers the agility of a high-growth team with the stability of a global leader.
We are looking for an experienced analyst to join our Client Analytics Services team. As a Senior Associate, you will be the bridge between our industry-specific product and our customer’s strategic goals. You’ll act as a strategic partner to major agencies and brands, ensuring every delivery provides clear, actionable value with speed.
What You'll Do
Drive Execution:Manage the day-to-day flow of customer success, from initial post-sale setup through the renewal cycle
Lead Customer Meetings:Serve as a reliable point of contact for agency and customer teams, comfortably leading meetings and presenting findings independently
Data Storytelling:Leverage the Crossix Measurement Suite to interpret data and build clear, actionable narratives that inform marketing decisions and highlight product value
Project Management:Oversee delivery timelines and milestones, providing clear feedback to internal teams to ensure high-quality, on-time deliveries
Collaborative Problem Solving:Use critical thinking and cross-functional collaboration to troubleshoot complex results and answer the customer’s core business questions
Requirements
Experience:3+ years in an analytical and customer-facing role
Customer Skills:Proven ability to support customer relationships and communicate with external partners
Data Comfort:Experience working with data and navigating problems using data
Analytical Mindset:Strong critical thinking skills and the ability to troubleshoot complex results
Detail Oriented:Exceptional organizational skills and rigorous attention to detail
Travel:Willingness to travel to key customer meetings
Nice to Have
Experience in Life Sciences
Marketing analytics experience
Direct experience with the Crossix Measurement Suite
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Follow the application process and submit your resume.
Within 3 days, you will receive a link to a personality assessment administered by a third party.
Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
If moving to the interview stage, the process is as follows:
A conversation with the hiring manager
A practical case exercise
A final conversation with our group's Senior Leader.
Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $85,000 - $120,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .Originally posted on Himalayas

申请条件

- 具备分析师相关工作经验
- 能够管理从售后初始设置到续约周期的客户成功日常流程
- 能够独立主持客户会议并向代理机构和客户团队展示分析结果
- 熟练使用Crossix Measurement Suite或类似数据分析工具
- 具备数据解读和数据叙事能力,能将数据转化为清晰可执行的洞察
- 具备与主要代理机构和品牌建立战略合作伙伴关系的能力
- 优秀的沟通和演示能力
- 能够在快节奏环境中确保交付的速度和质量
- 有生命科学行业或相关领域经验者优先
- 具备跨团队协作能力,能在高增长团队中有效工作

雇主简介

Veeva Systems 为生命科学行业提供行业云解决方案,包括应用、代理、数据和咨询服务,帮助生物制药公司加速药物开发。

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数据来源:Himalayas

岗位信息来源于公开渠道,版权归原作者所有