A career that makes a difference!
RKD Group, a direct response marketing and advertising agency, is seeking a Digital Experience, Associate to achieve breakthrough results that make a positive impact in this world. By joining our team, you become an integral part of that mission. With our headquarters located in Dallas, Texas, RKD Group is a remote-first company that has helped hundreds of nonprofits raise billions of dollars to fulfill their missions.
The Digital Experience, Associate supports the day-to-day management of client digital programs and internal project coordination. This role is a foundational position designed to develop core skills in client service, digital strategy execution, and cross-functional collaboration within RKD's integrated service model.
Key Responsibilities:
Client Service & Support
Support the account team in serving client needs and ensuring a positive client experience
Assist in preparing client-facing reports, presentations, and meeting materials
Participate in and help document notes from client meetings and calls
Monitor client satisfaction and flag issues or opportunities to the account lead
Project Coordination
Coordinate the fulfillment of digital projects across RKD internal teams including creative, data, technology, media delivery, organic social, SEO, marketing science, and direct mail
Track project timelines, deliverables, and milestones in partnership with Pod Managers
Maintain accurate project documentation and status updates
Digital Program Support
Support the execution and monitoring of digital programs including email, digital media (paid search, paid social, programmatic), conversion rate optimization (CRO), and texting
Pull and compile performance data from platforms and internal reporting tools
Assist in identifying trends, anomalies, and opportunities in program performance
Strategy & Reporting
Assist in the development of strategy documents, budget trackers, and projection models under the direction of senior team members
Learn to analyze reports and contribute observations and recommendations
Requirements:
Bachelor's degree in marketing, communications, nonprofit management, or related field
1–2 years of experience in digital marketing, account coordination, or a related discipline – could include internships
Strong organizational and communication skills
Familiarity with digital marketing channels (email, paid media, social) preferred
Eagerness to learn in a fast-paced, client-service environment
Location:remote.
Qualified candidates, please apply to this position using the link below.
Pay Range expected for the position: $60,000 - $70,000 annually.
(The position level and compensation for this role will be determined based on the market location, experience, job skills, and qualifications of the candidate.)
RKD Group offers highly competitive compensation commensurate with experience, and a full range of benefits.
RKD Group is an Equal Employment Opportunity employer.
No sponsorships available for this position.
Originally posted on Himalayas