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产品专家 - 链接关键人物

雇主

Veeva Systems

地点

远程 · Remote · 美国

待遇

$USD 65,000 - USD 150,000 / annual

工作模式

远程

截止日期

1月7日

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岗位摘要

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

岗位职责

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The Role
As a Product Expert, you will be the ultimate bridge between our software development teams, internal business stakeholders, and our customers. You will combine deep industry domain knowledge with technical product mastery to advocate for customer needs, educate the market on our product capabilities, and directly influence our long-term product roadmap. This is a highly visible, cross-functional role requiring a unique blend of technical aptitude, strategic thinking, and exceptional communication skills.
What You'll Do
Product Evangelism & Market Education: Act as the primary subject matter expert and voice of the product at industry events, user groups, and webinars. Create compelling educational content, release notes, and product demonstrations
Voice of the Customer:Gather, synthesize, and prioritize product feedback and gaps from end-users and client executives
Roadmap Influence:Collaborate closely with Product Managers to translate customer business needs into actionable technical requirements, ensuring the product roadmap reflects market demands
Support:Provide advanced product support and enablement to internal teams and clients
Requirements
Years of Experience:3+ years of experience in a customer-facing technology role (e.g., SaaS Consulting, Product Training, Product Marketing)
Platform Mastery:Hands-on experience administering, configuring, or implementing enterprise-grade SaaS platforms (e.g., Veeva Vault, Salesforce, or industry-specific equivalents)
Proven Track Record:Demonstrated experience launching software features, leading customer workshops, or managing user communities
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Follow the application process and submit your resume.
Within 3 days, you will receive a link to a personality assessment administered by a third party.
Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
If moving to the interview stage, the process is as follows:
A conversation with the hiring manager
A practical case exercise
A final conversation with our group's Senior Leader.
Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $65,000 - $150,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .Originally posted on Himalayas

申请条件

- 深入的生命科学行业领域知识
- 技术产品精通能力,能作为产品主题专家
- 出色的沟通和演示能力,能在行业活动、用户组和网络研讨会中代表产品
- 跨职能协作能力,能在软件开发团队、内部业务利益相关者和客户之间架起桥梁
- 能够收集、综合并优先处理来自最终用户和客户高管的反馈
- 能够将客户业务需求转化为可操作的技术需求
- 战略思维能力
- 技术敏锐度
- 能够创建有吸引力的教育内容、发布说明和产品演示
- 能够提供高级产品支持

雇主简介

Veeva Systems 为生命科学行业提供行业云解决方案,包括应用、代理、数据和咨询服务,帮助生物制药公司加速药物开发。

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数据来源:Himalayas

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