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数字解决方案领域专家

雇主

Microsoft

地点

Multiple Locations · 美国

待遇

$31.15-$64.95/hour

工作模式

线下

截止日期

1月8日

福利
benefits and other compensationbenefits and pay information here:

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岗位摘要

Drive digital transformation sales in a single solution area, collaborating with partners to identif

岗位职责

Overview
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success.
By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments.
Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity.
Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career.
The Digital Solution Area Specilaist will have a fundamental understanding of customers' business to initiate conversations with customers on digital transformation in a single solution area, in collaboration with partners and services.
Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities.
Identifies, develops, proposes, and articulates solutions that align with customer needs.
Develops an understanding of external stakeholders' mapping.
Implements strategies to help accelerate the closing of deals in collaboration with other team members.
Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell, up-sell, and co-sell products, solutions and services.
Applies the orchestration model to support deal closure.
Researches competitor products, solutions, and/or services and collaborates with the "compete" global black belts (GBBs) to implement strategies to position Microsoft against competitors in customer communication.
Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
Participates in rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.
Collaborates with extended sales team, partners, and marketing to conduct business analysis to pursue high-potential customers and develop a target list of potential business.
Manages the end-to-end business of the assigned territory.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Sales Excellence Managesthe end-to-end business of the assigned territory;
conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
Collaborates with partners and resources and leverages customer insights or industry knowledge;
contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
Participates in rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.
Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience;
manages and/or orchestrates sales and delivery success through the account team and pursuit team.
Sales Execution Identifiescustomer business needs and technical readiness;
collaborates with internal teams, partners, and services to propose prioritized solutions that align with customers' needs;
leverages the value propositions to communicate business impact of proposed solutions.
Implements strategies to help accelerate the closing of deals in collaboration with other team members;
implements close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure.
Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry;
has a fundamental understanding of customers' business to initiate conversations with customers on digital transformation in a single solution area, in collaboration with partners and services;
shares learning on digital transformation through seminars, workshops, Webinars, and direct engagement.
Develops an understanding of external stakeholders' mapping, including who the decision makers and influencers are;
participates with account teams (e.g., Account Executives) in communication with business or subject matter decision makers at the customer's/partner's business.
Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, global black belts [GBBs]);
for licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners;
identifies, articulates, and facilitates the removal of blockers to consumption by partnering with internal and external stakeholders.
Collaborates with team members to discover new opportunities;
drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., marketing, account teams);
collaborates with account teams, partners, or services to track, qualify, and expand new opportunities;
collaborates with other teams (e.g., account teams) and services to build pipeline;
interfaces with customers and builds relationships via social selling;
applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed.
Scaling and Collaboration Applies the orchestration model to support deal closure by identifying and aligning internal stakeholders and leveraging relationships with partners.
Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell, up-sell, and co-sell products, solutions and services;
identifies new partners by researching and discussing with partners on customer scenarios;
develops joint proposals and consumption plans with partners;
implements partner strategies to scale the business.
Technical Expertise Researchescompetitor products, solutions, and/or services and collaborates with the "compete" global black belts (GBBs) to implement strategies to position Microsoft against competitors in customer communication.
Qualifications Required/minimum qualifications
Bachelor's Degree in Information Technology, Business Administration, or related field AND 3+ years of technology-related sales or account management experience OR 4+ years of technology-related sales or account management experience.
Additional or preferred qualifications
Bachelor's Degree in Information Technology, Business Administration, or related field AND 4+ years of technology-related sales or account management experience OR 5+ years of technology-related sales or account management experience.
2+ years of solution sales or consulting services sales experience Digital Solution Area Specialists IC3 - The typical base pay range for this role across the U.S. is USD $31.15 - $64.95 per hour.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $48.37 - $69.18 per hour.
Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

申请条件

- 对客户业务有基本理解,能够在单一解决方案领域与客户发起数字化转型对话
- 能够与合作伙伴和服务团队协作,跟踪、筛选和拓展新机会
- 具备识别、开发、提出并清晰阐述符合客户需求的解决方案的能力
- 能够理解并绘制外部利益相关者关系图
- 能够与其他团队成员协作,实施加速交易关闭的策略
- 能够与One Commercial Partner (OCP)及合作伙伴网络协作,进行交叉销售、向上销售和联合销售产品、解决方案和服务
- 能够应用编排模型支持交易关闭
- 能够研究竞争对手产品、解决方案和/或服务,并与“compete”全球黑带(GBBs)协作,制定策略在客户沟通中定位微软对抗竞争对手
- 具备管理和/或编排销售活动的能力
- 能够在快节奏、数字化优先的环境中工作
- 具备协作、连接和持续学习的意愿与能力
- 对创新、机会和包容性文化有认同感
- 以客户成功为导向,具备客户痴迷意识

雇主简介

Microsoft Corporation is a multinational technology company that develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. Its research division, Microsoft Research, conducts innovative research in various scientific and technical disciplines.

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