E-commerce’s Governance and Experience (GNE) organization is dedicated to building a safe, sustainable, and high-trust marketplace where every customer enjoys a seamless purchase experience.
Responsibilities:
- Own and drive regulatory product compliance strategy, process execution, and policy implementation across products, categories, and markets.
- Partner closely with Compliance, Legal, Retail, and cross-functional stakeholders to shape, operationalize, and maintain product compliance policies and requirements.
- Ensure products and business processes meet applicable regulatory and compliance requirements, while supporting partner teams on risk assessment and issue resolution.
- Design and implement scalable regulatory compliance solutions that enable business growth while maintaining strong governance standards.
- Identify opportunities to improve efficiency and effectiveness through automation, technology, and better system design.
- Collaborate with Product, Engineering, and technology teams to develop scalable product compliance tools and workflows for the business.
- Educate internal and external stakeholders on regulatory compliance requirements, operational expectations, and best practices to strengthen execution across projects and processes.
- Leverage data and insights to monitor compliance performance, identify gaps, and drive continuous improvement across operations.
- Build strong cross-functional alignment to support compliance initiatives, business planning, and program execution in a fast-moving environment.