About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.
You've seen the virality and impact of #TikTokMadeMeBuyIt.
Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US.
We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers.
We are an entrepreneurial team, passionate about shaping the future of shopping.
The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok.
The team is responsible for building the TikTok E-commerce partnership for the TikTok e-commerce business in the US.
With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience.
You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.
Responsibilities:
- Define category strategy, assortment roadmap, and merchant structure based on supply, trends, and user behavior.
- Identify category gaps (supply, content, logistics, professionalism) and propose actionable programs.
- Build category-level frameworks for assortment planning, merchant segmentation, and lifecycle operations.
- Acquire and incubate merchants to support category growth;
map and onboard strategic supply partners (greenhouses, crystal suppliers, artists/galleries, distributors, auction houses);
drive activation, growth, retention, and operational health
- Diagnose merchant performance (assortment, content, conversion, delivery, pricing), and develop tailored growth plans.
- Guide merchants on TikTok-native content, short-form video, live shopping, and creator collaboration;
and drive merchant adoption of tools (e.g. Auction features) and programs that enhance GMV and repeatability.
- Discover innovative collaborative models that align to the merchant's short-term and long-term development plans, and invest platform resources effectively and efficiently
- Solve key challenges in business growth by strong collaboration with cross-functional teams