Top Tier Properties Management CompanyPromising Career Path Competitive Compensation Package What You'll Do Your key responsibilities include but not limited to: Lead a team to provide quality services to residents in clubhouse Ensure the customer services provided are up to the service standard of the company Plan and organize various recreational activities and events Handle customer enquiries and cultivate harmonious relationships with residents Who You’ll Work With You will work with the Club Supervisor/Club Assistant to provide excellent customer service to all guests and help the manager supervise all subordinates for working smoothly and efficiently Who You Are Your professional experiences and key competencies would include, but not limited to: Empowers Others - Delegates tasks, goals and responsibilities to others.
Ensure they receive the necessary training, organizational support and equipment to fulfil their accountabilities.
Shares Knowledge - Is willing and able to share expertise and knowledge with others.
Is transparent and willing to learn from successes and mistakes, and helps others to do the same.
Customer Oriented – Understands and delivers on different customer segments and key stakeholder expectations.
Anticipate future customer trends and needs and orientates the business to meet these Performs Under Pressure – Delivers results, especially when working under pressure and tight timelines.
Uses pressure to their advantage.
Avoids accepting or making excuses.
Personally Accountable – Is self aware, invites feedback, and acknowledges strength and weaknesses.
Accepts full accountability for own actions and decisions.
Experience you'll need Degree / Diploma holder in Hospitality/Hotel/ Recreation & Sports Management or related disciplines Min. 2-3 years relevant experience in the residential clubhouse field;
Fluent in spoken and written English and Chinese (Cantonese and Mandarin) Proficiency in MS Office Effective communication and interpersonal skills Pleasant personality with helpful, friendly, tactful, patient and proactive character The personal data provided will only be used for recruitment and employment-related purposes.
All personal data provided will be treated in strict confidence.
All applications may be considered for other suitable position(s) in the Kuok/Kerry Group and its subsidiary/ associated companies.
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