高级产品经理，搜索与个性化

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Salesforce is the #1 AI CRM, where humans with agents drive customer success together.

Here, ambition meets action.

Tech meets trust.

And innovation isn’t a buzzword — it’s a way of life.

The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era?

Agentforce is the future of AI, and you are the future of Salesforce.

The AgentExchange team at Salesforce is responsible for how customers and partners find, evaluate, and deploy solutions — from AI agents built on Agentforce to apps on AppExchange.

This Senior Product Manager role sits within the Marketplace Experience team, the product group that owns the buyer-facing surfaces of AgentExchange: search, discovery, homepage personalization, and the experimentation program that continuously improves them.

We are looking for a Senior Product Manager to own the search and personalization services and experiences for the AgentExchange marketplace.

In this role, you define what buyers see when they search, what gets recommended based on who they are and how they work, and how the team learns from every interaction through a systematic experimentation program.

You will work on a cross-functional team that spans engineering, data, Slack Marketplace, Tableau Exchange, Mulesoft Exchange.

• Own the search experience on AgentExchange from the buyer's perspective — diagnosing the current performance gap in search discovery, defining search quality as a measurable product metric, shipping improvements that move buyer engagement and conversion, and running experiments.

• Define and drive the buyer-facing GenAI search experience across AgentExchange, including multi-turn conversational search, AI-powered discovery, and relevance optimization.

Own the end-to-end search experience across all AgentExchange surfaces within Salesforce, including search ranking, retrieval quality, and personalization to improve customer discovery and engagement.

• Drive the personalization roadmap for AgentExchange's authenticated experience — taking Phase 1 (org metadata, installed products, industry signals) and building Phase 2 (behavioral signals, peer benchmarks, AI-generated recommendations) to lift click-through rates and install conversion from the homepage.

years of product management experience, with direct ownership of a search or recommendation experience at a B2B product or marketplace.

• Experience building and scaling a search optimization and experimentation program—not just tuning individual ranking models or running isolated A/B tests, but establishing the experimentation framework, relevance metrics, statistical rigor, and decision-making processes that enable continuous improvement of search quality, ranking, and discovery.

• Experience owning a personalization or recommendation surface, with the ability to speak to the product design challenges — cold start, feedback loops, explainability — not just the underlying model.

• A track record of making product decisions from behavioral data — shipping small, measuring the result, and deciding whether to scale or kill it before assuming the roadmap is right.

• Demonstrated proficiency using AI agents and modern AI development tools to accelerate product discovery, strategy, execution, and delivery, with effective human–agent collaboration workflows.

• Strong customer empathy with a demonstrated ability to translate customer research, user feedback, and market insights into product strategy and roadmap decisions.

• Experience with a multi-ecosystem marketplace — where the catalog or the buyer personas come from more than one platform — and have built a coherent discovery experience across those seams.

• Experience working as a product consumer of an API platform capability owned by another team, successfully influencing that team's roadmap without owning it.

• Active use of AI tools in day-to-day PM work, with an informed point of view on how AI changes the buyer search experience in a B2B context.

• Experience building for Salesforce Admin, enterprise IT buyer, or ISV developer personas, or at a self-serve SaaS product with a search-driven discovery funnel.

You'll shape the discovery layer for a marketplace spanning AI agents, apps, and multiple ecosystems — with real influence over a platform team's roadmap and a direct line from your experiments to what millions of buyers see.

It's a rare mix of strategic ownership and hands-on, data-driven product craft.

When you join Salesforce, you’ll be limitless in all areas of your life.

Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.

Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience.

Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

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At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172,500 - $260,100 annually.

In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

8+ years of product management experience, with direct ownership of a search or recommendation experience at a B2B product or marketplace.

Experience building and scaling a search optimization and experimentation program—not just tuning individual ranking models or running isolated A/B tests, but e