信息系统专员

The Business Relationship Management (BRM) team serves as the strategic link between Office of Information and Communications Technology (OICT) and United Nations (UN) Secretariat entities, providing a single point of contact to align information and communication technology (ICT) solutions and digital transformation initiatives with business needs and priorities.

The Office of Information and Communications Technology is leading the digital transformation of the Organization to enable a better, safer, more sustainable future through secure, reliable, and innovative technology solutions.

OICT is committed to achieving 50/50 gender balance and geographical diversity in its staff, and female candidates are strongly encouraged to apply for this position.

OICT supports the principles of work-life balance and flexible work arrangements.

This position is located in the Business Relationship Management team within the Enterprise Programme Management Section (EPMS), Office of Information and Communications Technology.

The Information Systems Officer reports to the Chief, Business Relationship Management.

Within delegated authority, the Information Systems Officer is responsible for the following duties: • Plans and supports the mission Chief, Field Technology Service (FTS) in the design of secure and resilient communication and information systems in support of the mission operational objectives.

Directs major systems projects of significant importance to the institution, or major components of these complex systems which typically impact critical operations and large or multiple user groups.

• Provides expert advice to ensure ICT requirements are integrated into mission operational plans, security framework and emergency response mechanism;

identifies the need for new systems (or modifications to existing systems) or respond to requests from users;

develops plans for feasibility assessment, requirements specification, design, development and implementation, including project plans, schedules, time and cost estimates, metrics and performance measures.

• Develops cost proposals for contractual services, oversees the technical evaluation of proposals received and manages the contract service.

• Tracks and monitors project progress against plan, requirements, quality measures, and standard processes;

liaises with users on all aspects and during all phases of development and implementation.

• Provides professional leadership and work direction to assigned project team, and/or mentor and supervises the work of new/junior officers, contract staff, etc. • Is actively involved in planning, deploying, and maintaining critical ICT infrastructure required to support Gang Suppression Force (GSF) and mission operations.

This includes strategic communications systems, backbone networks, satellite connectivity, cybersecurity protections, and operational support platforms, execution of the most complex aspects of the project (e.g., systems analysis, development, programming, etc.);

ensuring that all design aspects are addressed and control and security mechanisms are established.

• Develops and works with the local FTS and the UN Department of Safety and Security to implement mission camp physical security including alarms, CCTV, surveillance, deterrence, detection, delay, and response systems.

Monitor compliance with UN security guidelines and standards.

• Prepares technical and user documentation for entire systems and interdependent applications;

prepares training materials and detailed technical presentations.

• Keeps abreast of developments in the field and determines the need for testing and evaluating new products and technologies;

prepares various technical reports.

• Facilitates and acts as United Nations Headquarters focal point for ICT engagement with the GSF, relevant Haitian institutions and partners, and advise the Chief FTS on ICT risks, and business continuity.

Serves as coordinator in the development of Service Level Agreements (SLAs) between the client and OICT, for either specific IT services or general technology support, including any charge back mechanisms.

• Participates in planning and preparation of the budget, work program and spending plan.

Ensure the mission ICT investments are aligned with operational priorities, UN standards, and improves efficiency and cost-effectiveness.

• Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision making, presentation and reporting.

conceptual and strategic analytical capacity to understand information system and business operational issues so as to thoroughly analyze and evaluate critical systems matters.

knowledge of the organization’s information infrastructure and IT strategy as it relates to user area(s).

Able to analyze and interpret data in support of decision-making and convey resulting information to management.

is conscientious and efficient in meeting commitments, observing deadlines and achieving results;

is motivated by professional rather than personal concerns.

remains calm in stressful situations.

Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

demonstrates openness in sharing information and keeping people informed.

supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;

shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Advanced university degree (Master’s degree or equivalent degree) in computer science, information systems, mathematics, statistics or related field is required.

A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.

A minimum of seven years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related areas is required.

Experience in supporting startup operations to establish ICT infrastructure from the ground up in harsh environments with non-existent or minimal infrastructure is required.

Two years or more of experience in data analytics or related areas is desirable.

English and French are the working languages of the United Nations Secretariat.

For this job opening, English is required.

French is desirable.

The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult for details).

Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview. Special Notice

Appointment or assignment against this position is for an initial period of one year.

The appointment or assignment and renewal therefore are subject to the availability of the position or funds, budgetary approval or extension of the mandate.

Applicants from troop and police-contributing countries who are found most suitable and recommended for selection will be given due consideration for positions in a peacekeeping operation or Headquarters support account funded positions in the Department of Peace Operations and the Department of Operational Support, taking into account their contribution to United Nations peacekeeping, in accordance with General Assembly resolutions 66/265 and 67/287. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff.

Female candidates are strongly encouraged to apply for this position.

Individual contractors and consultants (Affiliate Personnel) who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for professional and higher temporary or fixed-term positions and their applications will not be considered.

Applicants who have reached the mandatory age of separation are not eligible to apply for job openings.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity.

All employment decisions are made on the basis of qualifications and organizational needs.

The United Nations is committed to creating a diverse and inclusive environment of mutual respect.

The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities.

Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts

Ability to develop and oversee large centralized or decentralized institutional systems; conceptual and strategic analytical capacity to understand information sy