The US Operations team onboards sellers, drives business growth, improves user experience, and provides operations and sales support in the US market.
We are organized into Category Management teams that acquire new brands and incubate and accelerate them on TikTok Shop, alongside Central teams covering creator operations, campaign operations, projects, and agency partnerships, working with cross-functional and category teams to grow GMV across merchants of every size.
As the business grows, we take on complex challenges across seller growth and creator and agency ecosystem development.
You will shape merchant success, user experience, and the next phase of e-commerce growth in the US.
Team Introduction；
The e-commerce industry has grown tremendously in recent years, becoming a highly competitive space among leading internet companies.
Its future growth potential cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand-new and enhanced e-commerce experience.
We are looking for passionate and talented individuals to join our US Operations team.
Together, we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.
Step into a dynamic role with the US Operations team, where you will support seller acquisition, onboarding, and campaign execution for some of the most iconic brands and businesses.
You will contribute to high-impact initiatives that connect sellers with consumers in meaningful ways while helping drive the continued growth of TikTok Shop.
Join us as we shape the future of e-commerce!
As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment.
This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
Applications are reviewed on a rolling basis, so we encourage you to apply early.
Responsibilities
- Campaign Setup & Execution
Support end-to-end campaign setup, including timelines, asset coordination, tracking sheets, and execution checklists.
Assist in aligning campaign requirements across stakeholders to ensure smooth launches and on-time delivery.
Monitor campaign progress and flag risks, delays, or data gaps proactively.
- Data Analysis & Performance Tracking
Pull, clean, and analyze campaign and business performance data (e.g., GMV, traffic, conversion, seller or creator metrics).
Create basic performance summaries and insights to support weekly and monthly business reviews.
Support ad-hoc analysis to help teams identify trends, gaps, and optimization opportunities.
- WBR (Weekly Business Review) Management
- Project & Stakeholder Support
Help manage project trackers, documentation, and action items across ongoing initiatives.
Support communication between category, operations, and other cross-functional teams.