移民项目经理，AMS工作签证团队

The AMS Work Visa team is dedicated to ensuring compliance with U.S. immigration laws and regulations across the Americas region.

We manage vendor relationships, oversee immigration case workflows, and support employees throughout their visa and work authorization processes.

Our team collaborates closely with internal stakeholders to maintain accurate documentation and uphold the integrity of all immigration-related activities.

TikTok is seeking to hire an Immigration Project Manager-AMS to support the AMS Visa Services team.

In this role, you will have the opportunity to work with multiple domestic and global stakeholders to support our continued growth and expansion.

track milestones, dependencies, and outcomes, and report progress to regional and global leadership.

- Deliver cross-functional projects with standard project management disciplines.

Plan and execute projects (policy changes, new tools, entity and mobility transitions) with clear scope, timelines, risk registers, go/no-go criteria, and post-launch reviews.

- Translate regulatory and policy changes into operational impact plans.

Track regulatory developments and produce impact analyses for affected case types, populations, timelines, and readiness actions.

- Manage key employee/key department escalations and complex cases. Act as escalation manager: assemble the right stakeholders, gather data, and drive resolutions to completion.

- Serve as the operational single point of contact to Orchestrate day-to-day coordination across HRBPs, employees, external counsel, and global teams — routing cases, unblocking workflows, and driving decisions to closure.

- Serve as a liaison for complex cases within the AMS region and other jurisdictions where mobility analysis requires impact from both the sending and receiving country.

- Own end-to-end process maps, SOPs, and templates for the region.

- Create training and knowledge materials for HRBPs, TAs, and other stakeholders.

- Bachelor's degree or equivalent; preferably in Human Resources, Business Administration, Data Analytics, Legal Studies, or a related field

- Experience with non-immigrant visas (H-1B, L-1, TN, O-1, E-3, F-1 OPT/STEM) and permanent residency (I-140, EB-1, PERM) process sufficient to design workflows, timelines, and compliance operations

- Strong project management skills, with the ability to break down complex goals, develop plans, coordinate resources, and drive projects through to delivery.

- Strong communication and collaboration skills, with the ability to build consensus and drive problem-solving across departments and cultures, even when information is incomplete.

- Strong follow-through and case ownership mindset.

- A fast learner who stays curious about new policies, new businesses, and complex processes, and is willing to work directly in frontline settings and keep driving improvements.

- Strong data analysis and reporting skills, with the ability to present project progress, issues, and outcomes based on facts.

- Experience developing training and enablement content for HRBPs, recruiters (TAs), and business leaders.

- Experience supporting both local hire and mobility populations preferred.