Meta(Meta Platforms)岗位:KYC Program Manager Responsibilities
Manage and support the execution of KYC program initiatives, including customer due diligence, enhanced due diligence, and identity verification workflows across Meta's payments and financial services products
Monitor KYC program health by tracking key performance indicators, identifying control gaps, and escalating risks or issues to appropriate stakeholders
Partner with Engineering, Product, Legal, and Operations teams to design and implement scalable KYC controls and onboarding processes that meet regulatory requirements
Translate regulatory requirements and internal policy standards into clear operational procedures and technical specifications for cross-functional partners
Drive process improvements and operational enhancements that increase the efficiency, accuracy, and scalability of KYC workflows
Develop and maintain program documentation including policies, procedures, process maps, and control inventories relevant to KYC and customer due diligence obligations
Support regulatory examinations, internal audits, and compliance reviews by preparing documentation, responding to inquiries, and tracking remediation efforts
Collaborate with data and analytics partners to build reporting and monitoring capabilities that provide visibility into KYC program performance and risk exposure
Communicate program status, risks, and outcomes clearly to stakeholders across compliance, legal, and business functions, including periodic updates to leadership
Minimum Qualifications
3+ years of experience in compliance program management, regulatory operations, or a related function within financial services, fintech, or a technology company with payment or financial products
Experience managing cross-functional projects involving both technical and non-technical stakeholders, with the ability to drive work to completion with limited oversight
Experience translating regulatory or policy requirements into operational procedures, controls, or technical specifications
Experience with KYC, customer onboarding, due diligence, identity verification, risk, or compliance frameworks and their operational implementation
Experience designing and operating model monitoring, testing, or attestation frameworks and producing audit- or regulator-ready evidence
Proficiency in data analysis and techniques (SQL) to perform root cause analysis and inform process-based redesign
Preferred Qualifications
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience developing and implementing automation (e.g., performing prompt engineering, benchmarking, launch planning) in a business context
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Familiarity with BSA/AML regulatory requirements, FinCEN guidance, or international KYC standards applicable to payments or financial services products
Experience using data analysis or reporting tools to monitor compliance program metrics and surface actionable insights for program improvement
Experience working with automated identity verification platforms, onboarding tooling, or KYC technology solutions in a fintech or payments environment
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses.
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For those who live in or expect to work from California if hired for this position, please click here for additional information.
United States of America:$94,000/year to $139,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location.
Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable.
In addition to base compensation, Meta offers benefits.
Learn more about benefits at Meta.
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You may view our Equal Employment Opportunity notice here.
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