内容与诚信运营项目经理

Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to implement next-generation community experiences through process, policy, and product improvements

Manage and improve day-to-day operations against quality and efficiency targets in a highly dynamic environment with shifting priorities

Analyze data to identify user trends and malicious behavior and suggest recommendations to improve operations

Lead investigations and resolve issues that are escalated to the team regarding potentially abusive content or real-world threats

Help create scalable policies and processes to solve complex business problems and ensure the safety of the community

Address sensitive content issues, including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material

This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing

Track project milestones, deliverables, and timelines across multiple concurrent integrity initiatives, escalating blockers to appropriate stakeholders

Compile and analyze operational data to surface trends, identify process gaps, and support reporting for integrity leadership

Collaborate with policy, legal, trust and safety, and vendor operations teams to align on workflow requirements and process changes

Currently has, or is in the process of obtaining a Bachelor's degree in a directly related field, or equivalent practical experience. Degree must be completed prior to joining Meta

2+ years of experience in an operations, technology, management consulting, or equivalent environment

2+ years of work experience in role involving strategic/analytical initiatives (project management, consulting experience, data analysis or technical systems) and/or customer operations

Experience communicating with a variety of audiences, including engineering and technical teams

Experience managing and prioritizing projects end-to-end across various stakeholders and functions

Experience making data-informed decisions on content or operational issues, including documenting rationale and trade-offs and maintaining clear communication and sound judgment when managing competing priorities

Experience identifying process improvement opportunities and proposing data-informed solutions

Exposure to process documentation methodologies and continuous improvement frameworks in an operations context

Experience working in a content integrity, trust and safety, or online exploitation mitigation environment, including familiarity with child safety or non-consensual content policy areas

Familiarity with content review operations workflows, escalation frameworks, or vendor management in a scaled operations setting

1+ year of experience working with data tools such as SQL, SAS, and data visualization (e.g. Tableau) tools

Meta builds technologies that help people connect, find communities, and grow businesses.

When Facebook launched in 2004, it changed the way people connect.

Apps like Messenger, Instagram and WhatsApp further empowered billions around the world.

Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

For those who live in or expect to work from California if hired for this position, please click here for additional information.

Individual compensation is determined by skills, qualifications, experience, and location.

Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable.

In addition to base compensation, Meta offers benefits.

Learn more about benefits at Meta.

Meta is proud to be an Equal Employment Opportunity employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Take the first step toward a rewarding career at Meta.

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We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

If you need assistance or an accommodation due to a disability, fill out the Accommodations request form Notice regarding automated employment decision tools in New York City Learn more about this here.

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Currently has, or is in the process of obtaining a Bachelor's degree in a directly related field, or equivalent practical experience.

Degree must be completed prior to joining Meta.

Bachelor's degree in a relevant field.