项目经理，验证运营

Lead end-to-end project management for verification operations initiatives, including scoping, milestone planning, dependency tracking, and delivery oversight

Partner with operations, engineering, policy, and trust and safety stakeholders to define requirements and translate them into actionable project plans for verification workflows

Analyze verification process performance data to identify bottlenecks, quality gaps, and opportunities for workflow optimization or automation

Design and document scalable operational processes, standard operating procedures, and decision frameworks for verification programs

Drive cross-functional alignment on verification system changes, ensuring stakeholders are informed of scope, timelines, risks, and trade-offs

Develop and maintain project tracking mechanisms, status reporting cadences, and escalation paths to keep verification initiatives on schedule

Collaborate with data and analytics teams to define success metrics, monitor program health, and report on verification quality and operational outcomes

Support change management efforts when new verification tools, policies, or workflows are introduced, including communications planning and readiness assessments

Identify systemic risks in verification operations and work with cross-functional partners to develop mitigation strategies and contingency plans

Contribute to the development of reusable frameworks, playbooks, and best practices that improve project delivery consistency across verification programs

6+ years of experience in program or project management within operations, trust and safety, compliance, or a related domain

6+ years of experience managing cross-functional projects involving operations, engineering, and policy stakeholders

Experience designing or optimizing operational workflows, including process mapping, gap analysis, and implementation of process improvements

Experience defining and tracking operational metrics to measure program performance and drive data-informed decisions

Experience communicating project status, risks, and trade-offs in writing to both technical and non-technical stakeholders

Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Experience working in verification, identity integrity, content review, or trust and safety operations environments

Experience supporting scaled operations programs that involve vendor or contract workforce management

Experience applying structured change management methodologies when rolling out new operational processes or tooling

Familiarity with systems architecture concepts relevant to verification pipelines, such as API integrations, workflow automation, or case management platforms

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Bachelor's degree in a directly related field, or equivalent practical experience.

6+ years of experience in program or project management within operations, trust and safety, compliance, or a related domain.