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IT Helpdesk Internship

雇主

Premium Graduate Placements Australia

地点

Melbourne · 澳大利亚

截止日期

1月18日

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岗位摘要

IT Helpdesk Internship providing IT assistance via ticketing system and resolving customer enquiries

岗位职责

Host Company:Based in Collingwood, this host company is a 360 IT Management Solutions Company that specialises in the provision of security, cloud solutions and management services for businesses of any size. Specialisations include Management Services, Cloud Computing, Cybersecurity and Business Continuity. Tasks: Monitor and provide IT assistance through a Ticketing system Utilise good customer service skills in resolving enquiries in a timely manner Provide support for telephonic IT enquiri…

申请条件

- 具备通过工单系统监控和提供IT支持的能力
- 具备良好的客户服务技能,能及时解决咨询
- 能够提供电话IT咨询支持
- 具备IT管理、安全、云解决方案或相关领域的基础知识(根据公司专业领域推断)
- 具备及时响应和解决问题的能力

雇主简介

A 360 IT management solutions company specializing in security, cloud solutions, and management services for businesses of any size.

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